Cost Effective Insurance Claim Investigations

Insurance fraud is an on-going problem for all insurance companies and has reached epidemic proportions around the world, and even higher in the developing countries such the Philippines and the SE Asia region. Insurance companies have traditionally used proprietary methods of ranking and rating claims. In the end, the most effective way of combating this problem is still aggressive on-the-street investigations run by private investigators that understand the local culture, customs and laws.

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Zele Philippines Insurance Claim Investigations

Zele Philippines is the detective agency of choice for many foreign companies, who trust in our expertise and ability to achieve the results our clients need with discretion and efficiency. Insurance claims our Philippines Field Investigators cover:

  • Life Insurance Claims
  • Travel Insurance Claims
  • Disability Claims
  • Vehicle Accident Injury
  • Repair Claims
  • General Personal Injury Claims
  • Health and Medical Claims

Insurance Claim Investigation Procedure
Our insurance claims investigators are drawn from insurance and intelligence backgrounds and offer a targeted, discreet approach by completing an in-depth insurance claim investigation. This is done while maintaining correct procedures so important to uncover and present evidence that may be required for legal purposes. Furthermore, they are positioned throughout the Philippines to provide prompt investigation for questionable travel, death or other insurance claims and is prepared to assist you in a prompt, professional and cost-effective manner.

Through the use of intelligence work and video and photographic surveillance, our claim investigators provide insurance companies the means to properly assess and adjudicate potentially fraudulent claims. We use the following methods as part of our standard investigation process and procedures:

  • Claimant and Witness Interviews
  • Document Verification
  • Neighborhood Canvassing
  • Background Investigations
  • Route and Travel Checks
  • Third Party Interviews
  • Receipt and Price Checks
  • Recorded Statements and Transcripts
  • Scene Photos
  • Forensic Analysis

In addition, our field investigators help insurance companies uncover fraudulent death, travel, injury, loss and disability claims.

Super Fast Service

In most cases, we can complete a claims investigation in as little as 3 days!